If you’ve opened your freezer and found soft ice cream, melting frozen vegetables, or spoiled meat, you’re not alone. Many Dubai residents rely on their freezers to preserve food, especially during the scorching summer months. But when your freezer stops freezing properly, it’s more than an inconvenience—it’s a potential health and financial issue.
In this guide, we’ll walk you through the most common reasons your freezer isn’t freezing, how to troubleshoot the problem, and when to call in a trusted technician. Whether you need a quick fix or professional help, Imran Khan Technical Services is here with same-day fridge repair in Dubai, affordable pricing, and expert service.
1. Thermostat Settings Are Too High
It might sound obvious, but one of the first things to check is your freezer temperature setting. Freezers should typically be set at 0°F (-18°C). If the setting has accidentally been raised due to a bump or power reset, it can lead to inadequate freezing.


What to Do:
Lower the temperature and wait a few hours to see if things improve. If not, the issue might be with the thermostat sensor itself, not just the setting.
Read More: https://imrankhantechnicalservice.com/fridge-repair-service/
2. Blocked Airflow Inside the Freezer
Freezers depend on unobstructed air circulation to distribute cold air evenly. When items are packed too tightly or vents are blocked, certain areas won’t freeze properly.
Signs of Poor Airflow:
- Some areas are frozen solid, while others are soft
- Ice buildup near vents
- Fan noise or strain
Quick Fix:
Reorganize the freezer and make sure the air vents are not blocked. If the issue persists, a fan or motor problem may be to blame.
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3. Dirty or Faulty Condenser Coils
Over time, condenser coils collect dust and debris, especially in Dubai’s dusty climate. Dirty coils reduce the efficiency of your refrigerator, causing it to struggle to keep the freezer compartment cold.
Symptoms:
- The freezer takes too long to freeze
- The compressor runs constantly
- Warm or room-temperature freezer interior
Solution:
Unplug the unit and clean the coils using a vacuum cleaner or coil brush. If cleaning doesn’t help, your system may need professional inspection by an appliance repair technician near you in Dubai.
Read More: https://imrankhantechnicalservice.com/best-ac-repair-services-in-dubai/
4. Malfunctioning Evaporator Fan Motor
The evaporator fan circulates cold air from the coils into the freezer. If it’s not working, your freezer won’t get enough cold air, even if the compressor and coils are functioning.
Common signs:
- The freezer isn’t cold, but the fridge section is fine
- Strange noises or no sound at all from the freezer fan
- Ice buildup around the fan area
Repair Tip:
Fan motors can wear out or freeze due to ice buildup. In most cases, you’ll need a refrigerator repair service to inspect and replace the faulty part.
Read More: https://imrankhantechnicalservice.com/plumbing-service/
5. Faulty Defrost System
Freezers automatically defrost themselves periodically. If the defrost system fails, ice may accumulate around the evaporator coils, preventing cold air from circulating.
What This Looks Like:
- Ice buildup on the back panel inside the freezer
- Water is leaking under the fridge
- The freezer is warm despite the compressor running
Professional Help Needed:
This issue usually requires replacement of a defrost thermostat, timer, or heater, which should be handled by an experienced technician.
Read More: https://imrankhantechnicalservice.com/oven-repair-service/
6. Low Refrigerant Levels (Gas Leak)
If there’s a refrigerant leak, your fridge and freezer can’t maintain proper temperatures. This is especially relevant in Dubai, where older units still using R22 gas are gradually failing due to system wear or gas leakage.
Symptoms of Low Gas:
- The freezer takes a long time to freeze
- The compressor is constantly running, but is ineffective
- Clicking sounds from the compressor
Important:
Handling refrigerant requires specialized equipment and should only be done by licensed fridge repair professionals in Dubai.
Read More: https://imrankhantechnicalservice.com/water-dispenser-repair-service/
7. Compressor or Start Relay Failure
The compressor is the heart of your fridge’s cooling system. If it’s malfunctioning, the freezer won’t freeze. Similarly, the start relay (a small device that helps start the compressor) can also fail, causing similar symptoms.


How to Spot the Issue:
- The fridge clicks on but doesn’t stay running
- Unusual buzzing or clicking sounds
- The freezer remains warm despite the settings
What to Do:
Compressor repairs or replacements are complex and should only be handled by an experienced fridge technician near you.
Read More: https://imrankhantechnicalservice.com/electrical-services/
When Should You Call a Professional Technician?
If basic troubleshooting doesn’t solve the problem, it’s time to seek help. You should contact a refrigerator repair service in Dubai when:
- You’ve tried adjusting settings with no improvement
- There are loud or unusual sounds coming from the unit
- Ice is building up rapidly or not at all
- The unit is warm, but the electricity is fine
- You suspect a gas leak or a faulty component
Delaying repairs could lead to food spoilage, high electricity bills, or complete fridge failure.
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How Imran Khan Technical Services Can Help
At Imran Khan Technical Services, we provide affordable, reliable, and fast freezer repair solutions across Dubai.
Why Choose Us?
Same-day fridge repair available in all areas of Dubai
Skilled technicians with years of experience in all major fridge brands
Transparent pricing – no hidden charges
Expertise in handling low gas issues, compressor repair, and fan motor replacement
Trusted by hundreds of Dubai residents for emergency fridge repairs
We handle everything from minor part replacements to complex compressor and refrigerant repairs, all in the comfort of your home.
Read More: https://imrankhantechnicalservice.com/gas-cooker-repair-service/
What’s the Average Cost of Freezer Repair in Dubai?
Here’s a rough guide to common repair costs:
Issue Estimated Cost (AED)
Thermostat Replacement 150 – 250
Evaporator Fan Repair 200 – 400
Defrost System Repair 250 – 500
Gas Refill (R22/R134a) 300 – 600
Compressor Repair/Replace 500 – 900
Note: Prices vary based on model, brand, and parts availability. We offer free diagnostics with any approved repair.
Read More: https://imrankhantechnicalservice.com/dryer-repair/
Final Thoughts: Keep Your Freezer Working Efficiently
Your freezer plays a vital role in everyday life, especially in a hot climate like Dubai. Understanding the common reasons why your freezer isn’t freezing can help you respond quickly and avoid costly breakdowns.
If you’re unsure or uncomfortable troubleshooting on your own, don’t hesitate to call in a professional.
Need urgent fridge repair in Dubai?
Contact Imran Khan Technical Services at +971 55 991 5623 – We’re available 24/7!
Fridge Repair Cost Calculator – Dubai
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function calculateFridgeCost() { var type = parseInt(document.getElementById(“fridgeType”).value); var issue = parseInt(document.getElementById(“issueType”).value); var location = parseInt(document.getElementById(“locationCharge”).value); var total = type + issue + location; document.getElementById(“result”).innerHTML = “💰 Estimated Repair Cost: AED ” + total + ” to AED ” + (total + 50) + “
📞 For exact quote, call +971 55 991 5623″; }
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